Privacy Policy

Privacy Policy

This Privacy Policy describes how YROSHY LTD (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Who We Are

YROSHY LTD operates this website and is the data controller responsible for your personal data.

Contact details:
Email: hello@yroshy.com
Address: YROSHY LTD, 128 City Road, London, United Kingdom, EC1V 2NX

2. Personal Information We Collect

When you use our site, we may collect the following types of personal information:

a) Information You Provide

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Account login details (if applicable)

b) Automatically Collected Information

  • IP address
  • Device type and browser
  • Pages visited and browsing behaviour
  • Cookies and tracking data (see Section 9)

c) Order Information

  • Products purchased
  • Order history
  • Payment and transaction details

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders
  • Communicate with you (order updates, support)
  • Provide customer service
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send marketing communications (only if you opt in)
  • Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

  • Contractual necessity – to fulfil your orders
  • Legal obligation – for tax and compliance purposes
  • Legitimate interests – improving services, fraud prevention
  • Consent – for marketing and cookies (where required)

5. Sharing Your Information

We only share your data when necessary, including with:

  • Payment processors
  • Shipping and delivery providers
  • E-commerce platform providers
  • IT and website service providers
  • Legal or regulatory authorities (if required)

All third parties are required to handle your data securely and lawfully.

6. International Transfers

Some of our service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

7. Data Retention

We retain your personal data only as long as necessary:

  • Order data: for legal/accounting purposes (typically 6 years)
  • Account data: until you request deletion
  • Marketing data: until you unsubscribe

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact: hello@yroshy.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies & Tracking

We use cookies to:

  • Enable website functionality
  • Analyse site performance
  • Personalise your experience
  • Deliver marketing (if consented)

You can manage or disable cookies through your browser settings.

10. Marketing Communications

If you opt in, we may send you:

  • Promotional emails
  • Offers and updates

You can unsubscribe at any time via the link in our emails or by contacting us.

11. Data Security

We implement appropriate security measures to protect your data, including:

  • Encryption (SSL)
  • Secure payment processing
  • Access controls

However, no method of transmission over the internet is 100% secure.

12. Third-Party Services & Links

Our website may include links to third-party websites.
We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

14. Contact Us

For questions about this Privacy Policy or your data:

Email: hello@yroshy.com
Address: YROSHY LTD, 128 City Road, London, United Kingdom, EC1V 2NX